According to a Jan 24 Bernama story — The biggest discretionary expenditure by wealthy Malaysians are on dining and spending, that’s according to Dr Yuwa Hedrick-Wong, economic advisor (Asia-Pacific), MasterCard Worldwide. What’s interesting is that in the same article, there’s...

Someone forwarded me this post, and I can’t verify the source. But I think it’s important enough to share (so if you guys know where the source is, do let me know so I can properly credit the author. —– If measurement is so important, what should you and your client measure? Satisfaction...